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"NaN" in a count: what to do!?
"NaN" in a count: what to do!?

How to correct and remove the mention "NaN" on the value of a count

Gabriella avatar
Written by Gabriella
Updated over a week ago

NOTE: The procedure presented in this article must be performed from a desktop 🖥️ or laptop 💻 computer, as the required functions are not available on the app and on iPad.

"NaN", this abbreviation that gives goosebumps. 👻 But don't panic, we have the solution for you and it's even better than crying while eating ice cream!

First of all, "NaN" (for Not a Number) means that there is an inconsistency in the calculation of your data. When visible in a count, all it takes is a few sleights of hand to get everything back to normal. Generally, this situation occurs here when you have entered quantities in one of the inventory item formats and it has been modified later (for a new unit of measure, for example).

Here is how to correct and find the total value of the count:

First, you must print in PDF the count which displays the mention "NaN".

Later, in this PDF file, you are able to find which are the problematic ingredient(s) thanks to a search “Ctrl/⌘ + F”. The keyboard shortcut will bring up a small search bar in the upper right corner of your screen. Enter "NaN" to find matching results.

Finally, once you know the source(s) of your problem, all you have to do is open the count, search for each ingredient in question and erase their quantity (using the small trash can 🗑️). Finally, do not forget to re-enter the quantities previously entered.

...and we can put the tub of ice cream back in the freezer, 'cause everything is fine! 🍦

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